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Documentation

The tutorial, the guide, and the answers.

Start with the tutorial if you have not installed yet. Use the guide when you are on a screen and want to know what a setting does. The FAQ and changelog cover the rest.

Start

Tutorial, guide, pricing, FAQ.

Guide

Overview, setup, popups, widgets, Studio.

Features

Popups, bars, Studio, contacts, and the desk.

Permissions

What Castor asks Shopify for, and why.

Shopify shows this list when you install. Each line is one feature. The three marked optional are requested later, only when you turn on the feature that needs them.

Products and inventory
The product desk reads your catalog and sends edits back. Popups and widgets show real products, prices, and stock from the same copy.
Themes
Castor reads the theme to tell you whether the Castor App embed is on, and to open the theme editor on the right page when you place a widget. Theme files are never edited.
Discounts
A form set to generate a code creates one single-use discount in your Shopify admin, at the percent you chose.
App proxy and storefront script
Popups, bars, and widgets load on your store through Shopify's app proxy, so a theme's content policy cannot block them.
Web pixel and customer events
Counts views, carts, and orders that follow a popup or widget, as store totals. Castor never shows a profile of one shopper.
Metaobjects
Lists your saved widgets in the theme editor picker so you can choose one by name.
Orders (optional)
Asked for only when you want Overview to show store sales next to views, signups, and orders. Totals only.
Customers (optional)
Asked for only when you turn on sending signups into Shopify customers. Marked as subscriber only when the shopper ticked your consent box.
Locales (optional)
Asked for only when you add a translation, so the right language shows to the right shopper.

Help

Support, inside and outside the app.

Instant Support

Bottom right of the app. Answers questions and opens the screen you need, from the theme embed or the Widgets block to a discount code. Free, no coins.

Custom Support

A ticket with up to three screenshots. The team sees it in Admin and replies to your store email within one business day — same day on Grow.

Email

hello@castorapp.com, or the contact form. Privacy requests go to the same address.

Policies

Privacy and terms.